1.1 When making a booking or using our service you accept all our terms & conditions, general information and pay a fixed amount to secure your services, which is non-refundable. The terms and condition set out will be governed by English law and the jurisdiction of the English Courts. You may, however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so.
1.2 (a) All deposits paid are non-refundable
1.2 (b) Minors cannot travel on their own. All bookings must have a legal guardian or adult over the age of 18, unless where dictated by law. Where a child is travelling without a parent, and with a legal guardian or another family member a child travel consent letter must be provided, and carried with you on tour.
1.2 (c) If you book through a travel agent, the travel agent will hold your non-refundable deposit and any other payments until Green Flag Tours send a confirmation of booking or invoice.
1.2 (d) BBank Transfers and cheques will not be accepted if the tour is within 21 days of travel. All payment within 21 days will need to be paid for by Card or Cash.
1.3 A binding contract between us comes into existence when you book with Green Flag, or use any of our services.
1.4 The maximum baggage weight allowed on our Tours is not to exceed 20Kg and not exceeding dimensions of 90 x 75 x 43cm / 35.5 x 29.5 x 16ins. Only one bag is allowed per passenger; any subsequent bags will be subject to space on the mode of transport along with excess baggage charges.
1.5 Our suppliers (such as accommodation or transport providers) have their booking conditions or conditions of carriage, and these conditions are binding between you and the supplier as your contract will be direct with the supplier. Some of these conditions may limit or remove the relevant transport provider’s or other supplier’s liability to you. You can get copies of such conditions from our offices or the offices of the relevant supplier.
1.6 All our tours operate with pre-allocated seating; we reserve the right to assign or reassign seats at any time, even after boarding the mode of transportation. Any indication of your seating is for reference only and is subject to change at any time. No seating requests under any circumstances are taken by Green Flag or its carriers.
1.7 We may operate multiple coaches for our tours; your booking should be under one booking and with the same pickup should you wish to travel with any particulars for any given tour.
1.8 Coach, accommodation and service facilities may be different for each individual even if travelling on the same tour, vehicle or hotel.